Check on your order - We normally ship by UPS, FedX or Post, Barcode Scanners, Printers and
hardware ship separately. Please do not hesitate to let us know if you have
not received your order or if it is incomplete.
Support time remaining - Customer support and upgrades can be purchased separately. It normally
includes one month to six months of support and upgrades. Please do not
hesitate to call or email to find out the time remaining.
Upgrade time remaining
Change your order - Please do not hesitate to email or call with any changes you would like to
make to your order.
Product registration - Most librarysoft products require registration. To register you can click
on Online registration and use the password to receive a reg code. Or, click
on offline registration and email us the hardwareid code that appears. We
will email back a registration code and library name to copied and pasted
into the registration screen.
Transfer of ownership - Normally transfer of ownership of the software is not a problem, please
email us the details of the transfer.
Product Replacement - Please do not hesitate to contact us with regard any items that were
damaged in transit.
Tax processing - Please do not hesitate to contact with any special tax processing that may
apply to your country or region.
